Outpatient Guide

Outpatient Flow

1. Make an appointment with us by:

2. You are advised to obtain confirmation on your insurance coverage prior to your appointment.

3. On the day of your appointment, please register at the registration counter located on ground floor, level 2 or level 3 (depending on the clinic location).

4. You will then be directed to your consultant’s clinic.

5. Present your appointment card for verification. If this is your first visit, kindly pass your medical reports (if any) to the clinic assistant attending to you.

6. After consultation with your doctor, the clinic assistant will book your next appointment (if required).

7. Payment can be settled at the counter before collecting your medication.

Documents Needed
  • Identity card/passport
  • Appointment card
  • Medical benefit card/Guarantee Letter (GL)
  • Medical reports
Bill Settlement

You can pay your bill by cash, debit/credit card or by presenting your GL. Personal cheques are not accepted.

Operating Hours
Day  Time
Monday 8:30 am - 5:30 pm
Tuesday 8:30 am - 5:30 pm
Wednesday 8:30 am - 5:30 pm
Thursday 8:30 am - 5:30 pm
Friday 8:30 am - 5:30 pm
Saturday 8:30 am - 1:00 pm

*Closed on Sundays & Public Holidays

 

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