职业生涯

Job Summary

• Responsible for leading and overseeing the operations of the Operating Theatre (OT) and Central Sterile Services Department (CSSD) to ensure optimal clinical outcomes and operational efficiency.
• Drive high standards of patient care, safety, and service excellence through effective leadership and governance.

Job Responsibilities

• Provide leadership and direction to the nursing teams across the Operating Theatre (OT) and Central Sterile Services Department (CSSD).
• Ensure exceptional standards of patient care, safety, and infection control are maintained.
• Oversee the development and implementation of policies, procedures, and best practices.
• Manage staff scheduling, rostering, and performance reviews.
• Collaborate with the medical team to coordinate patient flow and optimise Operating Theatre efficiency.

Job Requirements

• Registered Nurse with a minimum of 5 years’ experience in a senior nursing management role, preferably in a hospital or healthcare setting.
• Post-Basic qualification in Perioperative Nursing is required.
• Strong clinical expertise, particularly in perioperative nursing, sterile processing, and endoscopy.
• Proven experience in leading and motivating multidisciplinary teams.
• Excellent communication, problem-solving, and decision-making skills.

Job Summary

• The Operating Theatre Clerk plays a vital role in ensuring the smooth and efficient operation of the Operating Theatre department.
• Responsible for administrative tasks, including accurate entry of charges, maintenance of patient and procedural records, scheduling coordination, and general administrative support within the operating theatre environment.

Job Responsibilities

• Provide general administrative support, including answering phone calls and managing correspondence.
• Accurately input and track charges for surgical procedures, medical equipment, and other services provided within the Operating Theatre.
• Assist in scheduling surgeries and operating theatre sessions, coordinating with surgeons, anaesthetists, and nursing staff to ensure optimal scheduling.
• Monitor and manage inventory levels of medical supplies, equipment, and surgical instruments used within the Operating Theatre.
• Provide general clerical support to the Operating Theatre team, including filing, photocopying, and handling correspondence.

Job Requirements

• Provide general administrative support, including answering phone calls and managing correspondence.
• Accurately input and track charges for surgical procedures, medical equipment, and other services provided within the Operating Theatre.
• Assist in scheduling surgeries and operating theatre sessions, coordinating with surgeons, anaesthetists, and nursing staff to ensure optimal scheduling.
• Monitor and manage inventory levels of medical supplies, equipment, and surgical instruments used within the Operating Theatre.
• Provide general clerical support to the Operating Theatre team, including filing, photocopying, and handling correspondence.

Job Summary

• Responsible for supporting outpatient clinic operations through patient assistance, basic clinical measurements, and coordination of medical records and services.
• Maintain patient confidentiality and support efficient clinical workflows to ensure quality patient care.

Job Responsibilities

• Handle, trace, and track patients’ medical records to and from the Medical Records Department or counter before and after clinic sessions.
• Maintain the confidentiality and safety of all patients’ medical records.
• Take and record patients’ height, weight, temperature, and blood pressure in outpatient notes.
• Coordinate patients’ referrals to other departments for diagnostic tests, laboratory investigations, or admission when necessary.
• Chaperone doctors during clinical treatments or procedures.

Job Requirements

• Minimum SPM qualification or equivalent. Candidates with a Certificate or Diploma in Healthcare Management are encouraged to apply.
• Experience in a similar role or in administrative or hospitality-related positions would be an advantage.
• Willing to work 5.5 days per week and follow clinic operating hours.
• Able to interact respectfully with patients, including those with impaired cognition.
• Good verbal and written proficiency in English and Bahasa Malaysia. Multilingual ability would be an added advantage.

Job Summary

• As a CSSD Technician in the Operating Theatre at Hospital Picaso, you will play a critical role in ensuring the safe and effective delivery of surgical procedures.
• Working in a fast-paced and dynamic environment, you will be responsible for the decontamination, sterilisation, and preparation of surgical instruments and equipment.
• This is a full-time position based in Petaling Jaya, Selangor.

Job Responsibilities

• Carefully clean, decontaminate, and sterilise surgical instruments, equipment, and supplies using specialised techniques and equipment.
• Organise and stock the CSSD (Central Sterile Services Department) to maintain appropriate inventory levels.
• Distribute sterile items to the operating theatres and other departments as required.
• Maintain detailed records and documentation of all sterilisation processes.
• Adhere to all relevant health, safety, and infection control protocols.

Job Requirements

• Formal qualification in sterile processing, such as a Diploma in Sterilisation Technology or an equivalent qualification.
• At least 1–2 years of experience as a CSSD Technician or in a similar role within a healthcare setting.
• Strong attention to detail, with the ability to follow precise protocols and procedures.
• Excellent problem-solving and critical-thinking skills.
• Good communication and interpersonal skills to work effectively with the surgical team.

Job Summary

• Responsible for delivering high-quality nursing care with competence and compassion, regardless of patients' health issues or backgrounds.
• Consult with senior staff nurses to ensure safe nursing judgments and actions.

Job Responsibilities

• Manage handover report from previous shift staff, assist with dietary requests, make and change bed linen, assist with bathing, sponging, changing clothing, feeding, personal hygiene, pressure area care, toiletry needs, and patient ambulation with registered nurse (RN) or physiotherapist.
• Maintain close observations on restless patients, answer call bells, notify unusual patient conditions to team leader/nurse manager, and report any abnormalities.
• Assist Nurse with patient transfers, positioning during procedures, accompanying patients to other departments, handling medication and consumable items, and updating patient census on the inpatient white board.
• Deliver equipment between departments, carry out cleaning activities and inventory checks, attend incoming calls, dispatch specimens to the lab, collect lab results, and send charge sheets to Business Office staff.
• Attend in-house and external training programmes, participate in Emergency Response Codes activities, comply with company ethics and code of conduct, support service standards for customer experience, and undertake extended responsibilities under RN supervision.

Job Requirements

• Minimum SPM or equivalent study background. Certificate/Diploma in Healthcare Management is encouraged to apply.
• Pleasant personality with good communication skills.
• Able to communicate well in both English and Bahasa Malaysia.
• High level of integrity and confidentiality.

Job Summary

• Support the Radiology & Nuclear Medicine Department by performing both clinical support and clerical/administrative duties.
• Assist nurses, radiographers, consultants, and patients throughout diagnostic and interventional workflows.
• Ensure smooth patient flow, accurate documentation, and safe assistance during clinical procedures.
• Provide basic patient care, maintain the cleanliness and readiness of examination rooms, and uphold safety and infection control standards.
• Contribute to high-quality, patient-centred care through front desk operations, patient scheduling, billing support, and coordination with other departments.

Job Responsibilities

• Assist patients with basic needs, such as changing clothes, using wheelchairs or stretchers, and ensuring comfort before and after procedures.
• Prepare and clean examination rooms before and after procedures.
• Register patients accurately in the Radiology Information System (RIS).
• Update patient details, procedure statuses, and workflow information in the RIS/PACS system.
• Assist in receiving stock, checking deliveries, and updating inventory records.

Job Requirements

• Minimum SPM (Sijil Pelajaran Malaysia) or equivalent.
• Certificate in Healthcare Assistance or other relevant training would be an added advantage.
• Basic computer literacy.
• Experience in a hospital or clinical setting would be preferred.

Job Summary

• Provide assistance in basic patient care to support patient comfort and satisfaction.
• Respond promptly to patient needs or queries and follow up appropriately.
• Assist in measuring patients’ height, weight, and vital signs.
• Adhere to all Standard Operating Procedures (SOPs), work instructions, and hospital policies in all assigned areas.
• Escalate and report to the superior when uncertain about any aspect of patient care.

Job Responsibilities

• Ensure a safe and clean working environment to support patient care and satisfaction.
• Maintain cleanliness and tidiness of the unit, including patient rooms, nurse counters, and pantry areas.
• Coordinate with housekeeping services to ensure sufficient linen and supplies are available.
• Assist in preparing equipment and resources according to patients’ needs.
• Perform errands for the unit, such as dispatching patient reports to clinics.

Job Requirements

• Fresh graduates or candidates with less than 1 year of working experience are encouraged to apply.
• Minimum SPM (Sijil Pelajaran Malaysia); a Diploma in Healthcare would be an added advantage.
• Basic understanding and use of automated or computerised systems.
• Good command of English and Bahasa Malaysia, sufficient to perform required duties. Multilingual ability would be an added advantage.
• Good interpersonal skills, including tactfulness when interacting with patients, family members, visitors, staff, and the general public.

Job Summary

• Provide essential support in delivering basic patient care within the High Dependency Unit (HDU).
• Assist nurses in ensuring patients’ comfort, hygiene, and safety while maintaining a high standard of compassionate care.
• Work collaboratively with patients, their families, and the multidisciplinary team, respecting patients’ values and decisions.
• Perform delegated tasks with accountability and refer to the Registered Nurse (RN) for guidance in clinical decision-making to ensure safe and effective care delivery.

Job Responsibilities

• Receive and understand handover reports from the previous shift.
• Assist with dietary requests, including meal ordering for new admissions, transfers, and discharges.
• Perform bed-making and change bed linen as required.
• Assist patients with bathing, sponging, and changing clothing.
• Provide personal hygiene care and pressure area care to ensure patient comfort and well-being.

Job Requirements

• Minimum SPM (Sijil Pelajaran Malaysia) or equivalent.
• No prior experience required.
• Basic knowledge of patient care and nursing support.
• Mature, responsible, and accountable, with a strong work ethic.
• Basic proficiency in spoken and written English.

Job Summary

• Provide professional medical care to patients in the wards and Intensive Care Units (ICU) in accordance with established guidelines, policies, and procedures.
• Provide medical care in the Emergency Department (ED) as required, as directed by the Duty Nursing Administrator.
• Initiate prompt referrals to Medical Specialists as required based on the patient’s condition.
• Inform the relevant Medical Specialist of any patient under his or her care who becomes unwell in the wards or ICU.
• Assist Medical Specialists in the immediate treatment and management of patients in the wards and ICU when required.

Job Responsibilities

• Perform phlebotomy and insertion of intravenous lines for inpatients and Emergency Department patients as required.
• Assist the Radiologist in administering intravenous contrast media when requested.
• Provide medical support for the transfer of patients to other facilities when required.
• Perform permanent night duties from 7:00 pm to 6:00 am in accordance with the prepared roster.
• Inform the Senior Emergency Department Doctor of any difficulties or issues encountered in the wards or ICU.

Job Requirements

• Recognised Medical Degree.
• Minimum of 5 years’ working experience in critical care-related areas.
• Registered with the Malaysian Medical Council and in possession of a valid Annual Practising Certificate (APC).
• Good communication and problem-solving skills.
• Experience in Intensive Care and/or Anaesthesia is preferred.

Job Summary

Render Professional Nuclear Medicine Services and assist in Diagnostic Radiology.

Job Responsibilities

• Ensure availability of radionuclides and radiopharmaceuticals for the smooth running of nuclear medicine activities.
• Assist Radiopharmacist in preparing required radiopharmaceuticals for daily use by observing sterile and aseptic techniques and ensuring QC as per task procedure.
• Perform daily checks to ensure the accuracy of radioactivity measurement according to the dose calibrator.
• Perform routine quality control testing on PET/CT to ensure optimal functioning of PET/CT before carrying out imaging procedures.
• Assist in performing oncology CT simulations with Radiation Therapist as per the policies and procedures applicable for the CT simulator room.

Job Requirements

• Diploma/Degree in Medical Imaging/Diagnostic Imaging.
• Preferably at least 1-2 years of clinical experience.

Job Summary

• Work within dedicated specialty clinical areas to facilitate a smooth patient journey by ensuring coordinated and streamlined administrative processes centred on the patient and their individual needs.

Job Responsibilities

• Coordinate patient appointments for Radiotherapy, Nuclear Medicine, and Chemo Day Care.
• Oversee administrative processes to ensure an efficient and seamless patient journey.
• Prepare financial estimates and provide counselling to patients.
• Issue appointment reminders and follow up with patients as required.
• Facilitate enrolment and redemption for patient assistance programmes.

Job Requirements

• Diploma or Bachelor’s Degree in Healthcare Administration or a related field.
• Fresh graduates or candidates with relevant administrative experience in a healthcare setting are encouraged to apply.
• Basic knowledge of healthcare processes.
• Fundamental understanding and use of automated or computerised systems.
• Good command of English and Bahasa Malaysia, sufficient to perform required duties. Multilingual ability would be an added advantage.

Job Summary

• Administer safe and accurate radiation therapy treatments.
• Collaborate with Oncologists, medical physicists, and healthcare teams to plan and deliver treatments.
• Ensure patient comfort and provide clear explanations of procedures.
• Monitor patient progress and report any concerns to the medical team.
• Maintain compliance with safety protocols and hospital standards.

Job Responsibilities

• Design simulation plans for EBRT and brachytherapy as requested by the Oncologist.
• Perform daily quality assurance tests on treatment machines.
• Deliver precise radiation treatments such as 3DCRT, IMRT, VMAT, SRS/SRT, and SBRT, brachytherapy and IORT.
• Perform image verification to localise and monitor tumours before and during treatment.
• Explain procedures to patients and answer their questions.

Job Requirements

• Degree or Diploma in Radiotherapy or Diagnostic Imaging and Radiotherapy.
• Registered as radiation therapist with Malaysian Allied Health Professions Council.
• Fresh graduate with 3 months clinical attachment or 2-3 years of working experience is preferred.
• Strong knowledge of radiation therapy principles, anatomy, and safety protocols.
• Skills in operating radiation therapy equipment and ensuring accurate patient positioning.

Job Summary

• Provide comprehensive nursing care to patients through supportive care, collaboration with multidisciplinary healthcare teams, and coordination of patient care from admission to discharge.
• Deliver professional nursing care in accordance with evidence-based practices and established clinical standards.

Job Responsibilities

• Prepare and monitor patients before, during, and after imaging procedures.
• Perform nursing care duties, including intravenous (IV) cannulation, medication administration, and vital signs monitoring.
• Assist radiologists and radiographers during imaging and interventional procedures.
• Assist during complex radiological procedures, including contrast media administration and patient monitoring.
• Ensure compliance with regulatory requirements, radiation safety protocols, and infection control standards.

Job Requirements

• Diploma or Degree in Nursing.
• Registered with the Nursing Board and in possession of a valid Annual Practising Certificate (APC).
• Certification in intravenous (IV) cannulation.
• Experience in contrast media administration would be an added advantage.

Job Summary

Provide comprehensive nursing care for patients by delivering supportive care, collaborating with other healthcare providers/services, and navigating the total care of patients from admission to discharge. The Nurse must exhibit professional and evidence-based practice.

Job Description

• Apply an integration of nursing theory, clinical and evidence-based practices in providing holistic care for patients and their families and visitors. 
• Formulate, implement and document a holistic plan of nursing care that is communicated and clarified with the patient/family. 
• Document patient history, physical examination data, nursing care plan and interventions and the patient’s responses in medical records in a timely manner in accordance with nursing standard operating procedures (SOP).
• Demonstrate excellent communication skills during all phases of the therapeutic relationship.
• Create a positive environment by listening and offering support while always maintaining confidentiality. 

Job Requirements

• Diploma in Nursing: Minimum 1 year of working experience as a Staff Nurse in a hospital or similar setting. Fresh graduates who graduated with Diploma in Nursing are encouraged to apply.
• Have a valid Annual Practicing Certificate (APC) and Basic Life Support (BLS) certificate.
• Experience working in different specialties (OT/ Oncology/ Ward/ Emergency Department/ Endoscopy/ ICU) preferred.
• Post basic certification is preferred for specialized area.

Job Summary

• To assist with the coordination and supervision of work activities in the unit.
• Maintains and monitor unit performance to comply with establish policies and procedure in accordance to national sterilisation and ESH guidelines.
• Participates in on call shift duty and required to work excess hours to meet department operational needs.

Job Responsibilities

• Coordinates and organises daily work activities such as receiving, decontaminating, and processing procedure sets and instrument as requested by the end users.
• Ensures quality control in dealing with infectious cases by strict adherence to correct processing procedures and preparation of detergent used.
• Respond to complaints and resolve issues promptly to ensure departmental efficiency. This includes meeting current service requirements and providing end-user feedback that outlines the actions taken along with a root cause analysis.
• Orientates junior staff in the function of the department.
• Maintains clear documentation in the testing and sterilising process for steam and low temperature steriliser under careful controlled conditions.

Job Requirements

• Registered Nurse with valid APC (Annual Practicing Certificate) in Malaysia.
• Diploma or Degree in Nursing, with valid APC and registration with the Nursing Board. Strong clinical judgment, communication, and team leadership skills.
• Passionate about nursing excellence, education, and patient-centred care.

Job Summary

• Report directly to the Manager of the Radiology & Nuclear Medicine Department and coordinate departmental and ancillary services during and after office hours.
• Support the Manager in providing clinical, qualitative, financial, strategic, and organisational leadership to develop the department into a Centre of Excellence.
• Ensure the delivery of safe, high-quality, and effective patient services in compliance with national and local regulations, as well as hospital policies and procedures.
• Maintain high imaging standards, safeguard patient confidentiality, and ensure all imaging equipment is properly maintained.
• In the absence of the Radiology Manager, assume responsibility for departmental operations to ensure the smooth and efficient running of Radiology and Nuclear Medicine services.

Job Responsibilities

• Produce high-quality radiographic images that can be maintained as permanent diagnostic records.
• Provide patient care before, during, and after procedures and examinations.
• Ensure appropriate exposure factors are selected for all procedures and examinations to maintain patient safety and minimise radiation exposure in accordance with the ALARA principle.
• Assist Radiologists, surgeons, and other physicians during Radiology and Nuclear Medicine procedures.
• Ensure compliance with updated health and safety guidelines, including ionising radiation regulations, to protect patients and staff.

Job Requirements

• Diploma or Degree in Medical Imaging or a related field.
• Minimum of 5 years’ relevant working experience in a hospital setting.
• Good communication skills and commitment to service excellence.
• Proficient in written and spoken English.
• Strong technical knowledge and practical experience as a Radiographer.

Job Summary

• Responsible for delivering comprehensive patient care, including the management and treatment of patients under his or her care.
• Supervise and guide junior staff, participate in doctors’ rounds, and provide accurate clinical updates on patients’ conditions, nursing observations, laboratory findings, and progress.
• Ensure safe, effective, and high-quality nursing care in accordance with established standards, policies, and procedures.
• Perform duties as assigned by superiors.

Job Responsibilities

• Provide orientation to patients and next of kin upon admission or transfer, including explanation of the Patient Charter.
• Offer emotional and psychological support to patients and their families.
• Ensure initial nursing assessments are conducted within the required timeframe.
• Participate in doctors’ rounds and communicate relevant patient information effectively.
• Ensure accurate execution of doctors’ orders.

Job Requirements

• Diploma or Degree in Nursing.
• Registered with the Nursing Board and in possession of a valid Annual Practising Certificate (APC).
• Experience in general nursing.
• Experience in critical care nursing would be an added advantage.

Job Summary

• Responsible for delivering comprehensive patient care management and treatment for patients under his or her supervision.
• Oversee and guide nursing staff, ensuring adherence to clinical standards, policies, and procedures while maintaining high-quality nursing care.
• Participate actively in doctors’ rounds by providing relevant updates on patient conditions, nursing observations, laboratory findings, and progress.
• Report directly to the Nurse Manager and function as a team leader within the unit to ensure staff competency, continuous education, and optimal patient outcomes.

Job Responsibilities

• Ensure all staff comply with hospital policies, procedures, clinical practice guidelines, and protocols.
• Oversee patient admission processes, including orientation and explanation of the Patient Charter to patients and next of kin.
• Provide emotional and psychological support to patients and their families throughout their stay.
• Ensure initial nursing assessments are completed within 24 hours of admission.
• Plan, coordinate, and deliver comprehensive patient care and treatment.

Job Requirements

• Diploma in Nursing with Post-Basic certification and/or a Degree in Nursing.
• Registered with the Nursing Board and in possession of a valid Annual Practising Certificate (APC).
• Supervisory or leadership training would be an added advantage.
• Minimum of 8 years’ nursing experience.
• Experience in general nursing, preferably in critical care settings.

Job Summary

• Support overall patient financial and administrative services within the hospital.
• Manage billing and invoice enquiries, prepare and issue bills, coordinate claims submissions with panel providers, TPAs, and insurance companies, and support Guarantee Letter (GL) processes.

Job Responsibilities

• Assist with patient admissions, cashiering, and other Business Office operations, including after-hours services, to ensure smooth, accurate, and efficient financial and administrative workflows.

Job Requirements

• Proficiency in billing processes and invoicing is essential.
• Strong communication skills to effectively collaborate with team members and clients.
• Good attention to detail and organisational skills to ensure accuracy and compliance with billing procedures.
• Previous experience in healthcare billing or related fields would be an added advantage.
• Diploma or Degree in Accounting, Finance, Business Administration, or a related field is preferred.

Job Summary

• Ensure patient reception and registration procedures for specialist clinics are handled in a timely and efficient manner.
• Provide advice to patients regarding admission and visitation procedures.
• Ensure all charges are accurately entered into the Hospital Information System (HIS).
• Perform final checks on charges, including doctors’ fees and consignment items, prior to finalising and presenting patients’ bills for collection.
• Ensure billing and collection procedures are executed in a professional and courteous manner.

Job Responsibilities

• Verify insurance benefits assigned to the hospital to determine whether coverage meets admission requirements in accordance with defined policies.
• Apply for Guarantee Letters (GL) and liaise with insurance providers as required.
• Collect payments via cash, debit card, credit card, and cheque.
• Assist with ad hoc tasks or projects as assigned.

Job Requirements

• Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, or equivalent.
• Minimum of 1 year’s relevant working experience, preferably in front office operations or customer service within the healthcare, retail, or hospitality industries.
• Fresh graduates are encouraged to apply.
• Strong customer service skills, self-initiative, ability to multitask, responsiveness, independence, and good communication skills.
• Willing to work shifts (including night shifts), weekends, and public holidays.

Job Summary

• Identify and cultivate strategic partnerships and collaborations with relevant organisations, healthcare providers, community groups, and other stakeholders to support the hospital's mission and enhance its services.
• Create and manage engaging content for various communication channels, including press releases, newsletters, website copy, social media posts, presentations, and other marketing materials.
• Collaborate with internal teams as well as external partners, serving as the main point of contact in the coordination of partnership activities, joint marketing campaigns, events, educational initiatives, and community outreach programs.
• Build and maintain positive relationships with media outlets, journalists, and influencers to maximize media coverage and ensure accurate representation of the hospital's initiatives.
• Undertake other duties as assigned by the superiors from time to time.

Job Responsibilities

• Monitor and evaluate the effectiveness of partnerships; tracking key metrics and providing regular reports.
• Collaborate with internal teams to coordinate partnership activities, including joint marketing campaigns, events, educational initiatives, and community outreach programs.
• Coordinating and supporting communication plans for enhanced visibility and influence with targeted audiences.
• Build and maintain positive relationships with media outlets, journalists, and influencers to maximize media coverage and ensure accurate representation of the hospital's initiatives.
• Identify and cultivate strategic partnerships and collaborations with relevant organisations, healthcare providers, community groups, and other stakeholders to support the hospital's mission and enhance its services.

Job Requirements

• Strong analytical skills
• Diligent and adaptable
• Strong team player
• Strong attention to detail
• Proactive and independent

Job Summary

• Assist the Finance team and support functional leaders in monitoring charge codes in the Hospital Information System (HIS) related to the charging process.
• Assist in the development of financial models for expansion projects, as and when required.
• Assist in the commissioning of projects, including coordination and communication with internal and external stakeholders.
• Perform any other duties as assigned by the Pricing Manager, Finance & Accounts Senior Manager, Financial Controller, or CEO.

Job Responsibilities

• Assist Management in developing pricing strategies, including packages, items and services.
• Assist in corporate development-related assignments, including cost–benefit analysis and financial projections.
• Perform periodic comparisons of Hospital Picaso’s bill sizes against those of other private hospitals in Malaysia.
• Liaise with stakeholders to develop new package and service pricing, including conducting data analysis to support Hospital Picaso’s corporate development activities.
• Assist the Finance team in preparing price revision proposals and requisitions for new charge codes or amendments, as and when required.

Job Requirements

• Bachelor’s Degree, Postgraduate Diploma, or Professional Degree in a related field.
• Degree in Accounting, Finance, Economics, Mathematics, Business Administration, or a related discipline.
• At least 1–2 years of working experience in financial or pricing analysis.
• Experience in a hospital or healthcare setting would be an added advantage.
• IT literacy with good knowledge of Microsoft Office applications, particularly Microsoft Excel, is required.

Job Summary

• Assist with any departmental tasks as assigned by superior.
• Provide support within the department’s functions.

Job Responsibilities

List of Departments Open for Internship Applications:

Human Resources & Administration, Management, Facilities & Outsource Services, Medical Record, Clinical Services, Histopathology Laboratory, Radiology & Nuclear Medicine, Business Office, Dietetics & Food Services, Customer Service & Operator and Finance.

Job Requirements

• Currently pursuing studies in a related field (Diploma/Degree).
• Able to commit to a minimum internship duration of three (3) months.

Job Summary

• Assist in leading and guiding the Customer Service team.
• Deliver excellent customer care and services in support of the organisation’s objectives and mission by working closely with stakeholders to ensure customer satisfaction and retention.

Job Responsibilities

• Develop and implement a systematic approach for gathering feedback from patients and their families to assess their satisfaction and overall experience within the hospital.
• Engage actively with patients during their stay, demonstrating a compassionate and empathetic demeanour while encouraging them to provide feedback on their experiences.
• Prepare regular reports on patient feedback, highlighting both positive experiences and areas of concern.
• Address all customer feedback promptly and professionally.
• Work closely with the management team to ensure proper follow-through on all complaint cases until resolution.

Job Requirements

• Relevant experience in the customer service or hospitality industry.
• Computer literate, particularly in Microsoft Office applications (Word, Excel, and PowerPoint).
• Excellent communication skills in English, Bahasa Melayu, and Mandarin, with strong compassion and empathy.
• Candidates who are proficient in Mandarin are preferred to effectively communicate with Mandarin-speaking clients.
• Ability to work well under pressure.

Job Summary

• Lead the Business Office operations team.
• Oversee the day-to-day activities of one or more functions within the department.
• Ensure compliance with hospital standards, regulations, and governance requirements.
• Perform other related duties as assigned by the immediate superior.

Job Responsibilities

• Lead and manage departmental activities, including registration, billing, admission and discharge processes, collections, guarantee letters from payors, patient financial counselling, and preparation of insurance claims.
• Ensure the accuracy of business transactions and processes that require a high level of professional judgement and discretion when carrying out assignments.
• Analyse and monitor business processes and drive continuous improvement to ensure the department operates as efficiently as possible.
• Manage matters pertaining to the Business Office as a whole.
• Handle and resolve problems or issues that arise with a high degree of confidentiality.

Job Requirements

• Bachelor’s Degree in any field, preferably in Business Studies, Finance, Business Management, or Healthcare Management.
• Minimum of 5 years’ experience in the healthcare industry.
• Minimum of 3 years’ experience managing a Business Office team.

Job Summary

• We are seeking a highly skilled designer to join our Brand Development creative team.
• The ideal candidate will have extensive experience in visual design and brand identity, as well as proficiency in design software, supported by a strong portfolio showcasing their expertise.

Job Responsibilities

• Support the Manager, Brand Development in designing and creating visually appealing materials for various marketing collaterals, including brochures, flyers, banners, social media graphics, infographics, website elements, and uniform design.
• Manage and ensure adherence to the Hospital Picaso corporate identity guidelines across all materials at all times.
• Serve as the primary point of contact for brand-related enquiries, providing guidance and support to internal teams, vendors, printers, and external partners.
• Oversee and monitor the execution of offline materials and projects, including festive decorations, installation of brochure racks, hoardings, and building signage.
• Collaborate with the marketing team to conceptualise and execute design strategies aligned with campaign objectives and target audience preferences.

Job Requirements

• Minimum Diploma or Degree in Graphic Design or a related field.
• Strong understanding of corporate identity application.
• Ability to manage tight deadlines, communicate effectively across departments, and coordinate with outsourced designers and suppliers.
• Independent, with the ability to work well both individually and as part of a team.
• Minimum of two years’ experience in graphic design and corporate identity management.

Job Summary

• Implement digital marketing strategies to promote our healthcare services, increase brand awareness, and engage with our target audience.
• Manage various digital platforms, executing online campaigns, and analysing data to drive patient acquisition and enhance the hospital's online presence.

Job Responsibility

• Assist in the development and execution of comprehensive digital marketing strategies to achieve patient acquisition goals and enhance the hospital's online visibility and reputation.
• Manage the hospital's digital platforms, including websites, social media channels, email marketing campaigns, and blogs, ensuring consistent and engaging content that aligns with the hospital's brand.
• Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising
• Support the implementation and management of digital advertising campaigns, including paid search, display advertising, and social media advertising, to drive targeted traffic and conversions.
• Collaborate with external vendors, agencies, and contractors to ensure smooth execution of digital marketing projects, such as website development, SEO optimisation, and content creation.

Job Requirements

• Degree/Diploma in Marketing/Digital Marketing/Public Relations/Mass Communications or related field
• Good communication skills in Bahasa Malaysia, English, and/or Mandarin to effectively communicate with Mandarin-speaking clients. Competency in other languages/dialects is a significant added advantage.
• Strong media relations & PR skills

Job Summary 

• Develop and execute digital marketing strategies to increase brand awareness, engage with the Chinese-speaking audience, and promote the hospital's healthcare services.
• Manage and optimize Chinese and international digital platforms, including Xiaohongshu (XHS), Douyin, Facebook, Instagram, and Google / Baidu.
• Plan and execute educational and awareness-driven content tailored for the Malaysian Chinese community and China expatriates.
• Drive patient acquisition through targeted campaigns, social media engagement, and strategic partnerships with media.
• Analyze digital marketing data and performance metrics to enhance online presence and improve campaign effectiveness.

Job Responsibilities

• Develop and implement content strategies for Chinese digital platforms, focusing on healthcare awareness, patient education, and brand positioning.
• Manage social media accounts, ensuring engaging, high-quality, and compliant content that aligns with the hospital's branding and messaging.
• Plan and execute digital marketing campaigns, including SEO/SEM, paid ads, influencer collaborations, community engagement and media partnership.
• Monitor trends, competitor activities, and platform updates, adapting strategies to maximize reach and engagement.
• Collaborate with internal teams, agencies, and external partners to optimize marketing efforts and expand the hospital’s digital presence.

Job Requirements

• Degree in Marketing, Digital Marketing, Public Relations, Mass Communications, Biomedical Science, or a related field.
• Strong knowledge and experience in Chinese social media platforms (Xiaohongshu, Douyin / Baidu) and international platforms (Facebook, Instagram, Google).
• Excellent content creation skills in Mandarin and English; ability to tailor messaging for different audiences.
• Strong analytical skills to track campaign performance and optimize digital marketing strategies.
• Ability to manage partnerships with key opinion leaders (KOLs), influencers, and healthcare professionals to enhance brand credibility.

Job Summary

Service Ambassador for Inpatient and Tea Lady for Doctor’s Lounge & Palate Café.

Job Responsibilities

Inpatient:

• Distribute and collect patient’s menu.
• In charge of distribution of food to patient from kitchen to ward, takes patient’s menu order, collect all the trays after meal time; prepare cutleries and tea break and supper.
• Communicate to chef with regards to new admission meal changes and transfers/ discharges.

Palate Café / Doctor lounge:

• Tea lady in Doctor’s lounge (prepare and serve tea, coffee and other refreshment, maintain cleanliness and organization of the lounge, ensure steady supply of cups, utensils and napkins, monitor and report inventory levels to ensure timely restocking).
• Waiter at café (taking order, serving and clearing tables), occasionally need to support when there is functions and meetings.

Job Requirements

• Minimum SPM or equivalent study background.
• Pleasant personality and good communication.
• Able to communicate and understand English and Bahasa Malaysia.