职业生涯

Job Summary

• Responsible for supporting outpatient clinic operations through patient assistance, basic clinical measurements, and coordination of medical records and services.
• Maintain patient confidentiality and support efficient clinical workflows to ensure quality patient care.

Job Responsibilities

• Handle, trace, and track patients’ medical records to and from the Medical Records Department or counter before and after clinic sessions.
• Maintain the confidentiality and safety of all patients’ medical records.
• Take and record patients’ height, weight, temperature, and blood pressure in outpatient notes.
• Coordinate patients’ referrals to other departments for diagnostic tests, laboratory investigations, or admission when necessary.
• Chaperone doctors during clinical treatments or procedures.

Job Requirements

• Minimum SPM qualification or equivalent. Candidates with a Certificate or Diploma in Healthcare Management are encouraged to apply.
• Experience in a similar role or in administrative or hospitality-related positions would be an advantage.
• Willing to work 5.5 days per week and follow clinic operating hours.
• Able to interact respectfully with patients, including those with impaired cognition.
• Good verbal and written proficiency in English and Bahasa Malaysia. Multilingual ability would be an added advantage.

Job Summary

• As a CSSD Technician in the Operating Theatre at Hospital Picaso, you will play a critical role in ensuring the safe and effective delivery of surgical procedures.
• Working in a fast-paced and dynamic environment, you will be responsible for the decontamination, sterilisation, and preparation of surgical instruments and equipment.
• This is a full-time position based in Petaling Jaya, Selangor.

Job Responsibilities

• Carefully clean, decontaminate, and sterilise surgical instruments, equipment, and supplies using specialised techniques and equipment.
• Organise and stock the CSSD (Central Sterile Services Department) to maintain appropriate inventory levels.
• Distribute sterile items to the operating theatres and other departments as required.
• Maintain detailed records and documentation of all sterilisation processes.
• Adhere to all relevant health, safety, and infection control protocols.

Job Requirements

• Formal qualification in sterile processing, such as a Diploma in Sterilisation Technology or an equivalent qualification.
• At least 1–2 years of experience as a CSSD Technician or in a similar role within a healthcare setting.
• Strong attention to detail, with the ability to follow precise protocols and procedures.
• Excellent problem-solving and critical-thinking skills.
• Good communication and interpersonal skills to work effectively with the surgical team.

Job Summary

• Responsible for delivering high-quality nursing care with competence and compassion, regardless of patients' health issues or backgrounds.
• Consult with senior staff nurses to ensure safe nursing judgments and actions.

Job Responsibilities

• Manage handover report from previous shift staff, assist with dietary requests, make and change bed linen, assist with bathing, sponging, changing clothing, feeding, personal hygiene, pressure area care, toiletry needs, and patient ambulation with registered nurse (RN) or physiotherapist.
• Maintain close observations on restless patients, answer call bells, notify unusual patient conditions to team leader/nurse manager, and report any abnormalities.
• Assist Nurse with patient transfers, positioning during procedures, accompanying patients to other departments, handling medication and consumable items, and updating patient census on the inpatient white board.
• Deliver equipment between departments, carry out cleaning activities and inventory checks, attend incoming calls, dispatch specimens to the lab, collect lab results, and send charge sheets to Business Office staff.
• Attend in-house and external training programmes, participate in Emergency Response Codes activities, comply with company ethics and code of conduct, support service standards for customer experience, and undertake extended responsibilities under RN supervision.

Job Requirements

• Minimum SPM or equivalent study background. Certificate/Diploma in Healthcare Management is encouraged to apply.
• Pleasant personality with good communication skills.
• Able to communicate well in both English and Bahasa Malaysia.
• High level of integrity and confidentiality.

Job Summary

Render Professional Nuclear Medicine Services and assist in Diagnostic Radiology.

Job Responsibilities

• Ensure availability of radionuclides and radiopharmaceuticals for the smooth running of nuclear medicine activities.
• Assist Radiopharmacist in preparing required radiopharmaceuticals for daily use by observing sterile and aseptic techniques and ensuring QC as per task procedure.
• Perform daily checks to ensure the accuracy of radioactivity measurement according to the dose calibrator.
• Perform routine quality control testing on PET/CT to ensure optimal functioning of PET/CT before carrying out imaging procedures.
• Assist in performing oncology CT simulations with Radiation Therapist as per the policies and procedures applicable for the CT simulator room.

Job Requirements

• Diploma/Degree in Medical Imaging/Diagnostic Imaging.
• Preferably at least 1-2 years of clinical experience.

Job Summary

• Work within dedicated specialty clinical areas to facilitate a smooth patient journey by ensuring coordinated and streamlined administrative processes centred on the patient and their individual needs.

Job Responsibilities

• Coordinate patient appointments for Radiotherapy, Nuclear Medicine, and Chemo Day Care.
• Oversee administrative processes to ensure an efficient and seamless patient journey.
• Prepare financial estimates and provide counselling to patients.
• Issue appointment reminders and follow up with patients as required.
• Facilitate enrolment and redemption for patient assistance programmes.

Job Requirements

• Diploma or Bachelor’s Degree in Healthcare Administration or a related field.
• Fresh graduates or candidates with relevant administrative experience in a healthcare setting are encouraged to apply.
• Basic knowledge of healthcare processes.
• Fundamental understanding and use of automated or computerised systems.
• Good command of English and Bahasa Malaysia, sufficient to perform required duties. Multilingual ability would be an added advantage.

Job Summary

• Administer safe and accurate radiation therapy treatments.
• Collaborate with Oncologists, medical physicists, and healthcare teams to plan and deliver treatments.
• Ensure patient comfort and provide clear explanations of procedures.
• Monitor patient progress and report any concerns to the medical team.
• Maintain compliance with safety protocols and hospital standards.

Job Responsibilities

• Design simulation plans for EBRT and brachytherapy as requested by the Oncologist.
• Perform daily quality assurance tests on treatment machines.
• Deliver precise radiation treatments such as 3DCRT, IMRT, VMAT, SRS/SRT, and SBRT, brachytherapy and IORT.
• Perform image verification to localise and monitor tumours before and during treatment.
• Explain procedures to patients and answer their questions.

Job Requirements

• Degree or Diploma in Radiotherapy or Diagnostic Imaging and Radiotherapy.
• Registered as radiation therapist with Malaysian Allied Health Professions Council.
• Fresh graduate with 3 months clinical attachment or 2-3 years of working experience is preferred.
• Strong knowledge of radiation therapy principles, anatomy, and safety protocols.
• Skills in operating radiation therapy equipment and ensuring accurate patient positioning.

Job Summary

• Provide advanced nursing care and coordinate oncology services for patients undergoing cancer treatment.
• Support and mentor junior nursing staff in delivering safe and effective oncology care.
• Act as a liaison between patients, families, and the oncology multidisciplinary team.
• Monitor and manage side effects and complications of chemotherapy and radiotherapy.
• Ensure adherence to oncology protocols and infection control practices.

Job Responsibilities

• Deliver expert nursing care for oncology patients, including chemotherapy administration and symptom management.
• Collaborate with oncologists and pharmacists to ensure safe medication handling.
• Supervise and coach nursing staff in the oncology unit.
• Participate in patient education and counselling.
• Maintain accurate documentation and contribute to quality improvement activities.

Job Requirements

• Registered Nurse with valid APC (Annual Practicing Certificate) in Malaysia.
• Diploma or Bachelor's Degree in Nursing; Post Basic in Oncology Nursing preferred.
• Minimum 5 years of nursing experience, with at least 3 years in oncology.
• Skilled in handling cytotoxic drugs and managing cancer-related complications.
• Excellent communication, empathy, and team collaboration skills.

Job Summary

• Provide comprehensive nursing care to patients by delivering supportive care, collaborating with other healthcare providers and services, and coordinating the overall care of patients from admission to discharge.
• Demonstrate professionalism and evidence-based nursing practice.

Job Responsibilities

• Prepare and monitor patients before, during, and after imaging procedures.
• Perform nursing care duties, including IV insertion, medication administration, and vital signs monitoring.
• Assist radiologists and radiographers during imaging and interventional procedures.
• Assist during complex radiological procedures, including contrast administration and patient monitoring.
• Ensure compliance with regulatory, radiation safety, and infection control standards.

Job Requirements

• Diploma or Degree in Nursing, with valid APC and registration with the Nursing Board.
• IV cannulation certification and experience in contrast media administration.

Job Summary

Provide comprehensive nursing care for patients by delivering supportive care, collaborating with other healthcare providers/services, and navigating the total care of patients from admission to discharge. The Nurse must exhibit professional and evidence-based practice.

Job Description

• Apply an integration of nursing theory, clinical and evidence-based practices in providing holistic care for patients and their families and visitors. 
• Formulate, implement and document a holistic plan of nursing care that is communicated and clarified with the patient/family. 
• Document patient history, physical examination data, nursing care plan and interventions and the patient’s responses in medical records in a timely manner in accordance with nursing standard operating procedures (SOP).
• Demonstrate excellent communication skills during all phases of the therapeutic relationship.
• Create a positive environment by listening and offering support while always maintaining confidentiality. 

Job Requirements

• Diploma in Nursing: Minimum 1 year of working experience as a Staff Nurse in a hospital or similar setting. Fresh graduates who graduated with Diploma in Nursing are encouraged to apply.
• Have a valid Annual Practicing Certificate (APC) and Basic Life Support (BLS) certificate.
• Experience working in different specialties (OT/ Oncology/ Ward/ Emergency Department/ Endoscopy/ ICU) preferred.
• Post basic certification is preferred for specialized area.

Job Summary

• To assist with the coordination and supervision of work activities in the unit.
• Maintains and monitor unit performance to comply with establish policies and procedure in accordance to national sterilisation and ESH guidelines.
• Participates in on call shift duty and required to work excess hours to meet department operational needs.

Job Responsibilities

• Coordinates and organises daily work activities such as receiving, decontaminating, and processing procedure sets and instrument as requested by the end users.
• Ensures quality control in dealing with infectious cases by strict adherence to correct processing procedures and preparation of detergent used.
• Respond to complaints and resolve issues promptly to ensure departmental efficiency. This includes meeting current service requirements and providing end-user feedback that outlines the actions taken along with a root cause analysis.
• Orientates junior staff in the function of the department.
• Maintains clear documentation in the testing and sterilising process for steam and low temperature steriliser under careful controlled conditions.

Job Requirements

• Registered Nurse with valid APC (Annual Practicing Certificate) in Malaysia.
• Diploma or Degree in Nursing, with valid APC and registration with the Nursing Board. Strong clinical judgment, communication, and team leadership skills.
• Passionate about nursing excellence, education, and patient-centred care.

Job Summary

To implement pricing strategies to support financial decision-making across Hospital Picaso’s corporate development initiatives.

Job Responsibilities

• Manage and supervise the pricing team in price reviews and hospital pricing analysis.
• Lead market intelligence analysis from time to time to ensure pricing remains competitive.
• Review hospital pricing policies and formulate pricing structures for the delivery of healthcare services.
• Monitor and ensure compliance with pricing policies and appropriate control measures.
• Propose workflow and process improvements for the pricing team.

Job Requirements

• Bachelor’s Degree or Postgraduate Diploma in Accounting, Finance, Mathematics, Economics, Business Administration, or related fields.
• At least 3–5 years of working experience in a management or team leader role, preferably in a financial or pricing-related field.
• Strong analytical and critical thinking skills, with intermediate-level proficiency in Microsoft Excel.
• Experience in the healthcare-related field would be an added advantage.

Job Summary

• Support overall patient financial and administrative services within the hospital.
• Manage billing and invoice enquiries, prepare and issue bills, coordinate claims submissions with panel providers, TPAs, and insurance companies, and support Guarantee Letter (GL) processes.

Job Responsibilities

• Assist with patient admissions, cashiering, and other Business Office operations, including after-hours services, to ensure smooth, accurate, and efficient financial and administrative workflows.

Job Requirements

• Proficiency in billing processes and invoicing is essential.
• Strong communication skills to effectively collaborate with team members and clients.
• Good attention to detail and organisational skills to ensure accuracy and compliance with billing procedures.
• Previous experience in healthcare billing or related fields would be an added advantage.
• Diploma or Degree in Accounting, Finance, Business Administration, or a related field is preferred.

Job Summary

• Ensure patient reception and registration procedures for specialist clinics are handled in a timely and efficient manner.
• Provide advice to patients regarding admission and visitation procedures.
• Ensure all charges are accurately entered into the Hospital Information System (HIS).
• Perform final checks on charges, including doctors’ fees and consignment items, prior to finalising and presenting patients’ bills for collection.
• Ensure billing and collection procedures are executed in a professional and courteous manner.

Job Responsibilities

• Verify insurance benefits assigned to the hospital to determine whether coverage meets admission requirements in accordance with defined policies.
• Apply for Guarantee Letters (GL) and liaise with insurance providers as required.
• Collect payments via cash, debit card, credit card, and cheque.
• Assist with ad hoc tasks or projects as assigned.

Job Requirements

• Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, or equivalent.
• Minimum of 1 year’s relevant working experience, preferably in front office operations or customer service within the healthcare, retail, or hospitality industries.
• Fresh graduates are encouraged to apply.
• Strong customer service skills, self-initiative, ability to multitask, responsiveness, independence, and good communication skills.
• Willing to work shifts (including night shifts), weekends, and public holidays.

Job Summary

To prepare mise en place while adhering to all dietary requirements for hospital patients, ensuring cleanliness and maintaining kitchen sanitation.

Job Responsibilities

• Comply with instructions from the in-patient chef, head chef, and chef de partie on all aspects of food preparation, cooking, distribution, and food safety.
• Responsible for daily and weekly cleaning of the workstation.
• Adhere to kitchen policies, procedures, and safety and sanitation standards.

Job Requirements

• Possessing a culinary arts certificate is an additional advantage.
• Candidates with prior experience in an in-patient hospital setting will be given priority.

Job Summary

• Identify and cultivate strategic partnerships and collaborations with relevant organisations, healthcare providers, community groups, and other stakeholders to support the hospital's mission and enhance its services.
• Create and manage engaging content for various communication channels, including press releases, newsletters, website copy, social media posts, presentations, and other marketing materials.
• Collaborate with internal teams as well as external partners, serving as the main point of contact in the coordination of partnership activities, joint marketing campaigns, events, educational initiatives, and community outreach programs.
• Build and maintain positive relationships with media outlets, journalists, and influencers to maximize media coverage and ensure accurate representation of the hospital's initiatives.
• Undertake other duties as assigned by the superiors from time to time.

Job Responsibilities

• Monitor and evaluate the effectiveness of partnerships; tracking key metrics and providing regular reports.
• Collaborate with internal teams to coordinate partnership activities, including joint marketing campaigns, events, educational initiatives, and community outreach programs.
• Coordinating and supporting communication plans for enhanced visibility and influence with targeted audiences.
• Build and maintain positive relationships with media outlets, journalists, and influencers to maximize media coverage and ensure accurate representation of the hospital's initiatives.
• Identify and cultivate strategic partnerships and collaborations with relevant organisations, healthcare providers, community groups, and other stakeholders to support the hospital's mission and enhance its services.

Job Requirements

• Strong analytical skills
• Diligent and adaptable
• Strong team player
• Strong attention to detail
• Proactive and independent

Job Summary

• Assist with any departmental tasks as assigned by superior.
• Provide support within the department’s functions.

Job Responsibilities

List of Departments Open for Internship Applications:

Human Resources & Administration, Management, Facilities & Outsource Services, Medical Record, Clinical Services, Histopathology Laboratory, Radiology & Nuclear Medicine, Business Office, Dietetics & Food Services, Customer Service & Operator and Finance.

Job Requirements

• Currently pursuing studies in a related field (Diploma/Degree).
• Able to commit to a minimum internship duration of three (3) months.

Job Summary

• Assist in leading and guiding the Customer Service team.
• Deliver excellent customer care and services in support of the organisation’s objectives and mission by working closely with stakeholders to ensure customer satisfaction and retention.

Job Responsibilities

• Develop and implement a systematic approach for gathering feedback from patients and their families to assess their satisfaction and overall experience within the hospital.
• Engage actively with patients during their stay, demonstrating a compassionate and empathetic demeanour while encouraging them to provide feedback on their experiences.
• Prepare regular reports on patient feedback, highlighting both positive experiences and areas of concern.
• Address all customer feedback promptly and professionally.
• Work closely with the management team to ensure proper follow-through on all complaint cases until resolution.

Job Requirements

• Relevant experience in the customer service or hospitality industry.
• Computer literate, particularly in Microsoft Office applications (Word, Excel, and PowerPoint).
• Excellent communication skills in English, Bahasa Melayu, and Mandarin, with strong compassion and empathy.
• Candidates who are proficient in Mandarin are preferred to effectively communicate with Mandarin-speaking clients.
• Ability to work well under pressure.

Job Summary

• Lead the Business Office operations team.
• Oversee the day-to-day activities of one or more functions within the department.
• Ensure compliance with hospital standards, regulations, and governance requirements.
• Perform other related duties as assigned by the immediate superior.

Job Responsibilities

• Lead and manage departmental activities, including registration, billing, admission and discharge processes, collections, guarantee letters from payors, patient financial counselling, and preparation of insurance claims.
• Ensure the accuracy of business transactions and processes that require a high level of professional judgement and discretion when carrying out assignments.
• Analyse and monitor business processes and drive continuous improvement to ensure the department operates as efficiently as possible.
• Manage matters pertaining to the Business Office as a whole.
• Handle and resolve problems or issues that arise with a high degree of confidentiality.

Job Requirements

• Bachelor’s Degree in any field, preferably in Business Studies, Finance, Business Management, or Healthcare Management.
• Minimum of 5 years’ experience in the healthcare industry.
• Minimum of 3 years’ experience managing a Business Office team.

Job Summary

• Implement digital marketing strategies to promote our healthcare services, increase brand awareness, and engage with our target audience.
• Manage various digital platforms, executing online campaigns, and analysing data to drive patient acquisition and enhance the hospital's online presence.

Job Responsibility

• Assist in the development and execution of comprehensive digital marketing strategies to achieve patient acquisition goals and enhance the hospital's online visibility and reputation.
• Manage the hospital's digital platforms, including websites, social media channels, email marketing campaigns, and blogs, ensuring consistent and engaging content that aligns with the hospital's brand.
• Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising
• Support the implementation and management of digital advertising campaigns, including paid search, display advertising, and social media advertising, to drive targeted traffic and conversions.
• Collaborate with external vendors, agencies, and contractors to ensure smooth execution of digital marketing projects, such as website development, SEO optimisation, and content creation.

Job Requirements

• Degree/Diploma in Marketing/Digital Marketing/Public Relations/Mass Communications or related field
• Good communication skills in Bahasa Malaysia, English, and/or Mandarin to effectively communicate with Mandarin-speaking clients. Competency in other languages/dialects is a significant added advantage.
• Strong media relations & PR skills

Job Summary 

• Develop and execute digital marketing strategies to increase brand awareness, engage with the Chinese-speaking audience, and promote the hospital's healthcare services.
• Manage and optimize Chinese and international digital platforms, including Xiaohongshu (XHS), Douyin, Facebook, Instagram, and Google / Baidu.
• Plan and execute educational and awareness-driven content tailored for the Malaysian Chinese community and China expatriates.
• Drive patient acquisition through targeted campaigns, social media engagement, and strategic partnerships with media.
• Analyze digital marketing data and performance metrics to enhance online presence and improve campaign effectiveness.

Job Responsibilities

• Develop and implement content strategies for Chinese digital platforms, focusing on healthcare awareness, patient education, and brand positioning.
• Manage social media accounts, ensuring engaging, high-quality, and compliant content that aligns with the hospital's branding and messaging.
• Plan and execute digital marketing campaigns, including SEO/SEM, paid ads, influencer collaborations, community engagement and media partnership.
• Monitor trends, competitor activities, and platform updates, adapting strategies to maximize reach and engagement.
• Collaborate with internal teams, agencies, and external partners to optimize marketing efforts and expand the hospital’s digital presence.

Job Requirements

• Degree in Marketing, Digital Marketing, Public Relations, Mass Communications, Biomedical Science, or a related field.
• Strong knowledge and experience in Chinese social media platforms (Xiaohongshu, Douyin / Baidu) and international platforms (Facebook, Instagram, Google).
• Excellent content creation skills in Mandarin and English; ability to tailor messaging for different audiences.
• Strong analytical skills to track campaign performance and optimize digital marketing strategies.
• Ability to manage partnerships with key opinion leaders (KOLs), influencers, and healthcare professionals to enhance brand credibility.

Job Summary

• Responsible for leading procurement, contracting, vendor management, and project delivery activities within the healthcare organisation.
• Ensure that medical equipment, clinical consumables, pharmaceuticals, non-clinical supplies, and healthcare services are sourced cost-effectively, safely, and in compliance with healthcare regulations.
• Oversee enterprise-level project management, including hospital expansion and renovation, technology upgrades, medical equipment commissioning, and clinical service implementation.
• Provide strategic leadership across procurement and project management functions to support patient care excellence, operational efficiency, and regulatory compliance.
• Oversee supplier performance, CAPEX investments, continuity of supply for critical patient care needs, and the timely delivery of major healthcare projects.

Job Responsibilities

• Develop and execute healthcare procurement plans aligned with clinical, operational, and financial objectives.
• Oversee end-to-end procurement for medical equipment and devices, pharmaceuticals, clinical and surgical consumables, biomedical services and maintenance, IT and healthcare technology systems (HIS, EMR), Facility management and non-clinical services.
• Plan and execute healthcare-related projects, including hospital expansion and renovation, medical equipment commissioning (e.g. MRI, CT, surgical systems, endoscopy), digital transformation initiatives (HIS, EMR, PACS, LIS), new clinical service development, compliance and accreditation projects (JCI, MSQH, ISO 15189).
• Manage CAPEX and OPEX budgets for procurement and project portfolios.
• Lead and develop procurement, contracting, logistics, biomedical coordination, and PMO teams.

Job Requirements

• Bachelor’s Degree in Supply Chain Management, Healthcare Administration, Business, Engineering, or a related field. A Master’s Degree (MBA or MHA) is preferred.
• 10–15 years of progressive experience in procurement, supply chain, or project management, with a minimum of 5 years in a senior leadership or director-level role.
• Proven track record in strategic sourcing, contract negotiation, and supplier management within the healthcare industry.
• Strong knowledge of hospital procurement, biomedical engineering concepts, hospital operations, clinical workflows, and inventory management.
• Excellent negotiation, vendor management, and contract management skills.

Job Summary

Service Ambassador for Inpatient and Tea Lady for Doctor’s Lounge & Palate Café.

Job Responsibilities

Inpatient:

• Distribute and collect patient’s menu.
• In charge of distribution of food to patient from kitchen to ward, takes patient’s menu order, collect all the trays after meal time; prepare cutleries and tea break and supper.
• Communicate to chef with regards to new admission meal changes and transfers/ discharges.

Palate Café / Doctor lounge:

• Tea lady in Doctor’s lounge (prepare and serve tea, coffee and other refreshment, maintain cleanliness and organization of the lounge, ensure steady supply of cups, utensils and napkins, monitor and report inventory levels to ensure timely restocking).
• Waiter at café (taking order, serving and clearing tables), occasionally need to support when there is functions and meetings.

Job Requirements

• Minimum SPM or equivalent study background.
• Pleasant personality and good communication.
• Able to communicate and understand English and Bahasa Malaysia.

Job Summary

• Responsible for accurate and timely transcription, preparation, entry, and organisation of breast imaging diagnostic reports, including mammography, breast ultrasound, breast MRI, and breast instrumentation-related documentation.
• Maintain strict patient confidentiality and support clinical report workflows.

Job Responsibilities

• Transcribe and type breast imaging radiology reports dictated or provided by radiologists with high accuracy and correct medical terminology.
• Format and prepare reports according to departmental clinical standards and BI-RADS reporting structure.
• Enter finalised reports into PACS, RIS, or the Hospital Information System (HIS) within the required turnaround time.
• Ensure spelling, grammar, report layout, and clarity are error-free before submission for radiologist verification.
• Maintain strict confidentiality of patient information and comply with Hospital Picaso’s data protection policies.

Job Requirements

• SPM or Diploma in Medical Administration or a healthcare-related field.
• Minimum of 1 year experience in radiology transcription (breast imaging) or typing/administrative work.
• Medical transcription or healthcare documentation certification would be an added advantage.
• Strong command of English and Bahasa Malaysia.
• Familiarity with medical terminology.