Medical Report

Submission of Medical Report / Insurance Claim

In order to comply with the PERSONAL DATA PROTECTION (PDP) Act 2010, all submissions for medical reports/insurance claims / SOCSO / legal reports / KWSP, the following procedures must be followed. This is to protect both parties between Hospital and the patient.

A. If the applicant is a patient

1. Insurance form/request letter
2. Consent to release information
3. Copy of patient’s I/C

B. If the patient is below 18 Years Old

1. Insurance form/request letter
2. Consent to release of Patient Information
3. Copy of patient’s I/C or birth certificate
4. Copy of parent’s I/C (either one)
5. Processing fee (please check with HIMS staff)

C. If the patient is deceased

1. Insurance form/request letter
2. Consent to release of Patient Information
3. Copy of relative’s I/C (Registered relative only. Eg: Spouse, Child)
4. Original death certificate of patient
5. Processing fee (please check with HIMS staff)

D. If from an insurance company/relative/legal firm

1. Insurance form/request letter
2. Consent release of Patient Information.
3. A copy of the patient’s and requestor’s I/C
4. Processing fee (please check with HIMS staff)

E. Consent Form

1. Consent to release information
   This consent must be signed by the patient except if the patient is a minor (under 18 years of age) or has a mental incapacity to consent for the release of information, or is deceased.

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