Psychosocial Support Services

Counselling for Cancer and Endometriosis Patients

Being diagnosed with a medical condition such as cancer or endometriosis can be overwhelming. Alongside physical symptoms, many individuals experience emotional strain, including uncertainty, anxiety, fear, or a sense of loss of control.

At Hospital Picaso, we recognise that these experiences are deeply personal. Our Psychosocial Support Services in Malaysia provide a safe and supportive space where you can begin to process what you are going through, while receiving professional guidance to help you move forward with greater clarity and confidence.

As part of our integrated care approach, and in close connection with our Cancer Centre, we support not only your medical needs, but also your emotional well-being throughout your journey.

 

How We Support You

Every individual’s experience is different. Our approach is centred around understanding your situation and supporting you in ways that feel meaningful and relevant to you.

We provide support in areas such as:

  • Navigating the emotional impact of diagnosis and treatment 
  • Supporting both patients and family members through challenging periods 
  • Coping with grief, loss, and emotional transitions 
  • Adjusting to life during and after treatment 
  • Managing stress, anxiety, and depression

 

Our Psychosocial Support Services

Our services are curated to meet you where you are, whether you need someone to talk to, or guidance on how to cope with what you are experiencing.

Individual Counselling

One-to-one emotional and psychological support in a safe, confidential space

Cancer Counselling

Dedicated cancer counselling support in Malaysia, guiding you through cancer journey from diagnosis, treatment, and recovery

Family & Caregiver Counselling

Support for loved ones in managing stress, emotions, and caregiving responsibilities

Adjustment & Coping Counselling

Supporting individuals in adapting to health conditions, treatments, and life changes

Grief & Bereavement Counselling

Gentle support through loss, grief, and emotional transitions

Survivorship Counselling

Supporting individuals in adjusting to life after treatment and rebuilding confidence

Stress, Anxiety & Depression Management

Providing practical strategies to manage emotional distress and improve wellbeing

Psychoeducation Sessions

Helping individuals understand their emotions and learn effective coping tools

 

Our Approach to Care

Our counselling approach is compassionate, client-centred, and grounded in evidence-based methods, including Cognitive Behavioural Therapy (CBT).

More importantly, the purpose and objectives of counselling services at our hospital is to:

Provide emotional support

Help individuals manage feelings such as fear, anxiety, sadness, and uncertainty

Enhance coping skills

Equip patients and their families with practical strategies to cope with diagnosis, treatment, and life changes

Reduce psychological distress

Support individuals in managing stress, anxiety, and low mood effectively

Improve quality of life

Promote overall wellbeing by addressing emotional and psychosocial needs

Support adjustment and adaptation

Help individuals adjust to illness, treatment, survivorship, or caregiving roles

Strengthen resilience

Empower individuals to build inner strength and face challenges with greater confidence

Provide a safe and confidential space

Encourage open sharing without fear of judgment

 

 

Why Psychosocial Support Matters

Emotional well-being is closely connected to physical health. When you feel supported mentally and emotionally, it can make a meaningful difference in how you cope with treatment, recovery, and daily life.

Our role is not to change your experience, but to support you in navigating it, with greater resilience, understanding, and clarity.

 

Who Can Benefit from Psychosocial Support?

You may find support helpful if you are:

  • Feeling overwhelmed, anxious, or emotionally affected by your condition
  • Recently diagnosed and adjusting to unexpected changes, particularly cancer patients
  • Undergoing treatment and finding it difficult to cope 
  • Recovering and adapting to life after treatment 
  • Supporting a loved one and feeling emotionally or physically stretched 
  • Experiencing grief, loss, or significant life transitions 

 

Our Counsellor

Ms Lai Ming Ying, Kelly

Registered & Licensed Counsellor

Language: English, Chinese, Bahasa Melayu

Certifications & Qualifications:

  • Master in Counselling, University of Malaya
  • Bachelor of Counselling, University of Malaya
  • Over 20 years of experience in counselling, with a focus on cancer patients and their families

Counsellor Kelly Lai

Our psychosocial support services are led by a registered and licensed counsellor with the Lembaga Kaunselor Malaysia, with over 20 years of experience in mental health, including 19 years dedicated to oncology care.


Contact Information

Contact No.

WhatsApp No.

Location

Room 3A03, Level 3A, Hospital Picaso

 

Operating Hours

Day

Time

Monday 8:30 am - 12:30 pm
Tuesday 1:30 pm - 5:30 pm
Wednesday 8:30 am - 12:30 pm
Thursday 1:30 pm - 5:30 pm
Friday 8:30 am - 12:30 pm

*Closed on Saturdays, Sundays, and Public Holidays

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